Privacy Policy

CDD Publishing is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully as this privacy policy explains what happens to any personal data that you provide to us, or that we collect from you. When you visit our site www.cddpublishing.co.uk you are accepting and consenting to the practices described in this policy.

Information We May Collect from You

In order to provide to you the best possible service, we sometimes need to collect information (including personal information) about you. We may collect and process the following data:

Information you give us. You may give us information about you by filling in contact forms, whether our website, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use the site, subscribe to our mailing list, participate in discussion boards, blogs, or other social media functions on our website, enter a competition, promotion or survey. The information you give us may include your name, address, e-mail address, phone number and photographs.

Information we collect about you. With regard to each of your visits to our website, We may automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions and your operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), services/property you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Cookies

Our Site uses cookies to distinguish you from other users of Our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve Our Site. For detailed information on the cookies we use and the purposes for which we use them see below.

What are Cookies?

Cookies are simple text files that websites/apps store on your hard drive or browser. Typically, they contain two pieces of information: a site name and unique user ID. Cookies are used to remember your preferences for a site and to record how many times you have visited a site. This means we can tailor your experience depending on your preferences and measure overall usability of our websites/apps.

How can I block Cookies?

You can delete existing cookies off your hard drive and choose to block new cookies from our website. You can find out how to do this by visiting http://www.allaboutcookies.org/manage-cookies/. However, should you choose to block cookies then some features on our websites/apps might not work as expected.

Use of Cookies by our websites

The list below shows the cookies used by our websites and provides a description of how each cookie works:

Cookie name: PHPSESSID
Type: This cookie is used by the website to set session preferences. No personal data is stored.
Intrusiveness: Low
Expiry: When the browser is closed or the session times out.

Cookie name: cookieControl
Type: This cookie is set when a visitor consents to cookies being set on their hard drive for this website. The cookie prevents the cookie notice being displayed on every page of the site.
Intrusiveness: Low
Expiry: 3 month

How we use the information

We use information held about you in the following ways:

Information you give to us We will use this Information;

• to carry out our obligations arising from any contracts entered into between you and ourselves, and to provide you with the information, products and services that you request from us.
• to provide you with information about goods or services we feel may interest you.
• to notify you about changes to our services;
• to ensure that content from our site is presented in the most effective manner for you and for your computer; and
• in the event that you raise an enquiry, complaint or suggestion, your Information may be recorded so we can investigate the incident, to provide a response and for general record keeping purposes.

Information we collect about you We will use this Information;

• to administer the services we provide to you, to bill you for those services and to record payments for any services provided
• to record our response to any queries you may have
• to communicate any offers, promotions or changes to our services to you

Information we receive from other sources We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Where we propose to use your Information for any other purposes we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for use of your Information for additional purposes which are not listed above.

Disclosure of Your Information

We may share your Information with any members of our business, subcontractors and suppliers.

Unless listed below we will not disclose your Information to any third party without obtaining your prior consent. We may share your Information with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you; and
• Analytics and search engine providers that assist us in the improvement and optimisation of Our Site.

We may disclose your personal Information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your Information to the prospective seller or buyer of such business or assets subject to being in receipt of suitable confidentiality undertakings from the prospective seller or buyer.
• If we are under a duty to disclose or share your Information and personal data in order to comply with any legal obligation, or in order to enforce or to protect the rights, property, or safety of CDD Publishing, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where We Store Your Personal Data

The Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to Our Site. Any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your Information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your Information to any third party for such purposes. You can exercise your right to prevent such processing by leaving certain boxes on the forms we use to collect your data blank or by informing our representative on the phone that you do not wish your data to be used in this way. You can also exercise the right to stop us from using your data in this manner at any time by contacting us at info@cddpublishing.co.uk

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@cddpublishing.co.uk